But growth comes at a cost. Many corporations have staffed operational data integration by
borrowing data integration specialists from data warehouse teams, which puts important BI work
in peril. Others have gone to the other extreme by building new teams and infrastructure that are
redundant with analytic efforts. In many firms, operational data integration’s contributions to the
business are limited by legacy, hand-coded solutions that are in dire need of upgrade or replacement.
And the best practices of operational data integration on an enterprise scale are still coalescing, so
confusion abounds.
The purpose of this report is to identify the best practices and common pitfalls involved in starting and
sustaining a program for operational data integration. The report defines operational data integration
in terms of its relationship to other data integration practices, as well as by its most common project
types. Along the way, we’ll look at staffing and other organizational issues, followed by a list of
technical requirements and vendor products that apply to operational data integration projects.
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